Warranty & Service
Comprehensive coverage and responsive support to protect your investment
Our warranty and service programs ensure long‑term reliability for every system we install. Choose from standard coverage or extended plans with advanced options to meet your operational needs.
Coverage Details
Installation workmanship: 24 months from completion
Manufacturer components: springs (100k cycles), motors (1–7 years)
Structural mods: 12 months on field welding & anchoring
System integration: 90 days on controls & access
Service Level Agreements
First‑time fix rate: 85% target for emergencies
Scheduled maintenance reliability: 98% on‑time
Customer satisfaction: 90% target via quarterly surveys
Parts availability: 95% of common parts in stock
Extended Service Options
5‑year comprehensive coverage (parts & labor)
Predictive maintenance via IoT & analytics
Energy performance guarantees & rebates
Retrofit financing for upgrades & improvements